Shipping policy

Shipping Policy

At Sola Outdoor, we’re committed to getting your order to you as quickly and reliably as possible. Please read below for details on our shipping process and options.

Processing Time

All orders are processed within 1 to 3 business days.
Please note that during peak periods, public holidays, or promotional events, dispatch times may be slightly longer.

You’ll receive a confirmation email with tracking details as soon as your order has shipped.

Shipping Destinations

We currently ship to:

  • Australia

  • New Zealand

If you're located outside these regions and interested in our products, please reach out to contact@sola-outdoor.com.

Shipping Options

We offer both Standard and Express shipping services at checkout.
Shipping costs and delivery timeframes will be calculated and displayed at checkout based on your location and selected service.

Delivery Timeframes

Estimated delivery times (after dispatch):

  • Australia Standard: 2–8 business days

  • Australia Express: 1–3 business days

  • New Zealand Standard: 7–12 business days

  • New Zealand Express: 3–6 business days

Please note: Delivery times are estimates only and may vary due to factors outside our control (e.g. courier delays, customs clearance).

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your parcel’s progress online.

Questions or Concerns?

If you have any questions about your order or shipping, feel free to email us at contact@sola-outdoor.com — we’re here to help!