Terms of service

Terms of Service

Welcome to Sola Outdoor. By accessing or using our website (www.sola-aus.com) and purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Overview

These Terms apply to all users of the site, including browsers, vendors, customers, and others. By using this site or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products.

2. Products & Availability

We strive to keep our product listings accurate, but we do not guarantee that all items will always be in stock or available. We reserve the right to modify or discontinue any product at any time without notice.

All product descriptions and pricing are subject to change without notice at our sole discretion.

3. Orders & Payment

When you place an order, you agree that:

  • All information provided is accurate and complete

  • You are authorised to use the payment method provided

  • Your order may be declined, limited, or cancelled at our discretion

Prices are listed in AUD and include GST unless otherwise stated.

4. Shipping & Delivery

We aim to dispatch orders promptly, but delivery times may vary depending on your location and external factors (e.g. customs delays, courier issues). Sola Outdoor is not liable for delays outside our control.

For full shipping details, please refer to our [Shipping Policy].

5. Returns & Refunds

We accept returns within 14 days of delivery on unused and unopened products. Return shipping is at the customer's expense unless the product is faulty.

To start a return, please contact contact@sola-outdoor.com. For full terms, view our [Returns & Refunds Policy].

6. Warranty & Faulty Products

If your item arrives faulty or becomes defective within a reasonable period, please contact us with proof of the issue. We will assess and arrange a replacement or refund in line with Australian Consumer Law.

7. Limitation of Liability

To the fullest extent permitted by law, Sola Outdoor shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

8. Intellectual Property

All content on this site—including images, logos, branding, product descriptions, and design—is the intellectual property of Sola Outdoor and may not be used or reproduced without permission.

9. User Conduct

You agree not to:

  • Use our products or website for unlawful purposes

  • Violate any applicable laws or regulations

  • Transmit malware, viruses, or harmful code

  • Interfere with the functionality or security of the website

10. Changes to Terms

We may update these Terms of Service at any time. The latest version will always be posted on this page, and your continued use of the site constitutes acceptance of any changes.

11. Contact Information

For any questions about these Terms, please contact us at:

Sola Outdoor
Email: contact@sola-outdoor.com